Digital employeesyou can put in charge.

Teach them by talking.Trust them with more.

They keep your business running.You move it forward.

Every business has its own way of doing things.

xem creates digital employees you can teach your way of working and trust with ongoing responsibilities.

They carry out tasks in your software, coordinate with your people through the channels they already use, and follow the work through to completion. You define what counts as done, what they can decide and when they bring you in.

The more you teach them, the more responsibility you can hand over. Your business can grow without everything running through you.

The same xem technology. Different roles.

Hostem

Your digital operations manager for rentals.

A growing portfolio.
A team that can keep up.

Explore Hostem

Carem

Your digital receptionist for appointment-based businesses.

A fuller calendar.
More attention for every client.

Explore Carem

Your digital operations manager for rentals.

A growing portfolio.
A team that can keep up.

Start with guest communication. Hostem handles guest conversations, works in your property management software and follows up on requests that need attention. You set the rules, define what counts as done and decide when it should bring you in.

Talk to us about extending its responsibilities to cleaning or transfer coordination. Each new responsibility is agreed and set up with your team before it becomes active.

Explore Hostem (opens in a new tab)

Your digital receptionist for appointment-based businesses.

A fuller calendar.
More attention for every client.

Carem handles calls and appointment requests, books appointments in your existing software, sends reminders and follows up on unfinished requests. Together, we agree which reception responsibilities Carem takes on. You teach it your rules and decide when it should involve your team.

As the way you run reception changes, you can give Carem new instructions and feedback. Additional responsibilities are agreed and set up with our team.

Explore Carem (opens in a new tab)

01 adaptation engine

You teach.
xem adapts.

Tell xem how the work should change. The Adaptation Engine adjusts rules, combines existing capabilities and coordinates the development of new ones when needed.

02 execution engine

They see the
work through.

The Execution Engine uses enabled capabilities to carry out the work, follow up and check completion. It follows your rules and brings you in when needed.

03 reusable capabilities

The same employees.
Capable of more.

Capabilities developed for one business can be configured for another. Your digital employee can do more over time, with capabilities chosen and set up for your business.

Inside xem

A shared foundation.
Your way of working.

Responsibilities define the work you delegate. Capabilities are the individual actions xem uses to carry it out, such as sending a message, scheduling a follow-up or updating your software.

We set up each responsibility with you, defining its scope, enabled capabilities, rules and completion criteria.

01

Adaptation Engine

Tell xem what should change in the responsibilities it already handles. The Adaptation Engine updates configurations, combines existing capabilities or coordinates the development of a missing capability. xem gathers the instructions it needs, takes care of the process and lets you know when the change is ready.

Coding agents develop new capabilities. Every new capability is reviewed by our team before it can be enabled. Changes within active responsibilities are included in your subscription. A new responsibility requires a separate agreement and setup with our team.

02

Execution Engine

The Execution Engine handles ongoing work, one-off requests and the actions you approve, using the capabilities enabled for each responsibility. It tracks requests and responses, follows up on unfinished work and checks completion against your criteria.

It stays within the responsibilities you have activated. For example, if only guest communication is active and a request needs a cleaner, xem involves the property manager. It contacts the cleaner directly only when cleaning coordination is also active and the agreed rules allow it.

03

Reusable capabilities

Once approved, a capability becomes available across the platform. It can be configured for another business or responsibility without being developed again.

Availability does not mean activation. New capabilities are enabled at your request, with the instructions and permissions needed for your business. xem can also suggest a capability and ask whether you want to enable it. Your data, rules and business context remain separate.

What would you put
xem in charge of?

Tell us what you would like to hand over. We will discuss the responsibility, how your business works and what xem would need to get started.

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